Common questions

If any of these sound like you, you are in the right place.

Most people who call me are not sure they should be calling. Here is what I hear most, and what I usually say back.

"Do you take insurance?"

I am an out-of-network provider, so I do not take insurance. However, I do provide superbills that insurance companies can take for reimbursement.

“Our relationship is failing.  Nothing we've tried is working.”

Usually that means the conversation has been about the surface issue - the dishes, the who gets the kids to soccer practice, etc.  Once we identify the pattern underneath, the work gets traction. Most couples notice a shift in the first three to five sessions.

“I don't know where to start.”

You start with a phone call - a free 15 minute consultation.  We start from the beginning -wherever that is for you. There is no rush. It is all at your pace.

"How often do you conduct sessions and how long are they?"

I have seen the most progress happen when sessions are first happening on a weekly basis. As progress is made, sessions happen on a less frequent basis.  I offer 50 and 90 minute sessions.

“I'm not sure therapy is for me.”

Let's find out if it's for you! Therapy does not require something being wrong with you. My clients are competent people handling difficult life situations and appreciate a steadier room to think in. That is the whole offer.

“Our relationship is struggling.  We can't both be 100% ready.”

You don't need to be. If one partner is willing and the other is hesitant, that is a workable starting point. We can structure the first session around exactly that tension.

“How do I know if you are the right therapist for me?”

Let's find out! That is what the free 15-minute consult is for. If we are not a fit, I will tell you, and I will point you toward someone who is.

"What is your cancellation policy?"

I have a 24 hour cancellation policy — you can let me know by phone, text, or email.

"Do you offer virtual sessions?"

Yes!  At the moment, Lumos Counseling is only offering virtual sessions.  At some point in the near future, in-person sessions will be available.

Free 15-Minute Consultation

Ready to talk?

The first step is a free 15-minute call. No pressure, no paperwork. Just a real conversation about whether we are a fit.